Filipa Ferrugento
Director, Global Learning & Development Merck & Co
Filipa Ferrugento is a Global Learning & Development leader at MSD, responsible for learning creation, portfolio strategy and enterprise capability development. With extensive experience partnering across global functions, she specialises in embedding AI into learning ecosystems, designing scalable capability frameworks and helping organisations balance digital transformation, workforce readiness and business performance. Filipa is passionate about the evolving role of L&D in the age of AI, using innovative learning solutions and intelligent agents to drive employee growth, productivity and organisational impact.
Seminars
- Translating enterprise-wide AI ambitions into practical capability frameworks that balance universal digital proficiency with role-specific learning needs
- Explore how AI-powered learning agents are transforming learning consultancy, accelerating needs analysis, curating content and guiding employees to the most relevant development pathways
- Understand how HR and L&D can work together to embed AI responsibly, strengthen governance and help employees focus on what truly matters amid rapidly expanding technology ecosystems
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